The BETAPLUS service team offers you advice by phone on all questions about your MS disease and also about the therapy with Betaferon. Moreover, we can get you in touch with a BETAPLUS nurse who will also visit you at home upon request. If you need any further material to support the therapy, the BETAPLUS service team will send it to you for free within Austria.


For further information please contact our BETAPLUS service team from Monday to Thursday, from 8 a.m. to 4 p.m., on Friday from 8 a.m. to 1 p.m.; toll-free telephone number: 0800 - 233 099.


Please write to the following address if you want to contact us by post:
Bayer Austria GmbH
Specialty Medicine
Herbststraße 6-10
1160 Vienna

BETAPLUS® - service team

Monday to Thursday
from 08:00 to 16:00 Uhr

Friday from 08:00 to 13:00 Uhr
Telephone: 0800 - 233 099 (toll-free)

You can contact the BETAPLUS service team via email at: